교품 받아서 wifi는 해결되었지만 더 문제가 심각하군요.


제가 쓰고 있는 넥원은 순수 하드 리셋한 넥원으로 아무런 프로그램들이 깔려있지 않습니다.


1. 넥원의 동영상 재생 기능 문제 분석


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정말 HTC, KT 욕나옵니다.


교품받은 넥원은 유투브를 비롯한 모든 하드웨어 기반 동영상 재생이 안되는군요.


동영상을 재생하면 1초 후 이상한 기계음과 함께 멈추고 자동 재부팅됩니다.


팩토리 리셋해도 마찬가지이길래 지금 완전 하드 리셋 시키는 중입니다.

--> 문제 해결 불가능입니다.


다음부터 HTC 제품 안삽니다.


폰 새로운거로 교품 안해주면 컨트리락으로 공정위에, 폰 품질 문제로 소보원에 제소할 예정입니다.

지역 TG AS센터는 AS기사가 아는 것도 없고, 에어콘도 안나와서 다시는 가기도 싫습니다.



다음은 로그캣에서 오류나서 재붓되는 과정입니다.

07-24 03:53:54.675: DEBUG/dalvikvm(188): GC_EXPLICIT freed 2460 objects / 185160 bytes in 75ms

07-24 03:53:59.665: DEBUG/dalvikvm(182): GC_EXPLICIT freed 1009 objects / 88728 bytes in 64ms

07-24 03:54:04.845: INFO/ActivityManager(91): Starting activity: Intent { act=android.intent.action.VIEW cmp=com.google.android.youtube/.PlayerActivity (has extras) }

07-24 03:54:04.875: INFO/WindowManager(91): Setting rotation to 1, animFlags=1

07-24 03:54:04.885: INFO/ActivityManager(91): Config changed: { scale=1.0 imsi=450/8 loc=ko_KR touch=3 keys=1/1/2 nav=3/1 orien=2 layout=34 uiMode=17 seq=6}

07-24 03:54:05.125: DEBUG/dalvikvm(91): GC_EXTERNAL_ALLOC freed 10603 objects / 522872 bytes in 84ms

07-24 03:54:05.165: INFO/YouTube(497): Requesting using MASF url=[http://gdata.youtube.com/feeds/api/videos/1bQ4FJ2o-vA?v=2].

07-24 03:54:05.265: INFO/ActivityManager(91): Displayed activity com.google.android.youtube/.PlayerActivity: 394 ms (total 394 ms)

07-24 03:54:05.835: DEBUG/dalvikvm(497): GC_FOR_MALLOC freed 6576 objects / 556824 bytes in 46ms

07-24 03:54:05.935: INFO/YouTube(497): PlayerActivity.play http://v18.lscache8.googlevideo.com/videoplayback?app=youtube_gdata&client=mvapp-android-kt-kr&devKey=ATEU_r3RX2afGwq_gCqiS2UO88HsQjpE1a8d1GxQnGDm&el=videos&expire=1282503246&id=d5b438149da8faf0&ip=0.0.0.0&ipbits=0&itag=18&key=yta1&signature=B6A62C0910EF571E1CE9819AA7156FE71657B5E9.9E4B4FFC257D8FAEF4929F8A2D988D3E4482AA82&sparams=id%2Citag%2Cuaopt%2Cip%2Cipbits%2Cexpire&uaopt=no-save at 0

07-24 03:54:05.935: DEBUG/MediaPlayer(497): Couldn't open file on client side, trying server side

07-24 03:54:05.975: ERROR/(89): A component of name 'OMX.qcom.video.decoder.avc' already exists, ignoring this one.

07-24 03:54:05.975: ERROR/(89): A component of name 'OMX.qcom.video.decoder.mpeg4' already exists, ignoring this one.

07-24 03:54:05.975: ERROR/(89): A component of name 'OMX.qcom.video.decoder.h263' already exists, ignoring this one.

07-24 03:54:05.975: ERROR/(89): A component of name 'OMX.qcom.video.decoder.vc1' already exists, ignoring this one.

07-24 03:54:05.985: ERROR/(89): A component of name 'OMX.qcom.video.encoder.avc' already exists, ignoring this one.

07-24 03:54:05.985: ERROR/(89): A component of name 'OMX.qcom.video.decoder.divx' already exists, ignoring this one.

07-24 03:54:05.985: ERROR/(89): A component of name 'OMX.qcom.video.encoder.mpeg4' already exists, ignoring this one.

07-24 03:54:05.985: ERROR/(89): A component of name 'OMX.qcom.video.encoder.h263' already exists, ignoring this one.

07-24 03:54:05.985: ERROR/(89): A component of name 'OMX.qcom.audio.decoder.Qcelp13' already exists, ignoring this one.

07-24 03:54:05.985: ERROR/(89): A component of name 'OMX.qcom.audio.decoder.evrc' already exists, ignoring this one.

07-24 03:54:05.985: INFO/StagefrightPlayer(89): setDataSource('http://v18.lscache8.googlevideo.com/videoplayback?app=youtube_gdata&client=mvapp-android-kt-kr&devKey=ATEU_r3RX2afGwq_gCqiS2UO88HsQjpE1a8d1GxQnGDm&el=videos&expire=1282503246&id=d5b438149da8faf0&ip=0.0.0.0&ipbits=0&itag=18&key=yta1&signature=B6A62C0910EF571E1CE9819AA7156FE71657B5E9.9E4B4FFC257D8FAEF4929F8A2D988D3E4482AA82&sparams=id%2Citag%2Cuaopt%2Cip%2Cipbits%2Cexpire&uaopt=no-save')

07-24 03:54:06.045: DEBUG/dalvikvm(497): GC_EXTERNAL_ALLOC freed 2216 objects / 163384 bytes in 58ms

07-24 03:54:07.185: INFO/AwesomePlayer(89): calling prefetcher->prepare()

07-24 03:54:07.485: DEBUG/dalvikvm(91): GC_EXPLICIT freed 3383 objects / 201336 bytes in 93ms

07-24 03:54:08.145: INFO/Prefetcher(89): [0x15ad0] cache below low water mark, filling cache.

07-24 03:54:08.295: INFO/AwesomePlayer(89): prefetcher is done preparing

07-24 03:54:08.295: DEBUG/MediaPlayer(497): getMetadata

07-24 03:54:08.345: WARN/QCvdec(89): H264_Utils::check_header 

07-24 03:54:08.345: WARN/QCvdec(89): check_header: start code 28

07-24 03:54:08.355: WARN/QCvdec(89): H264_Utils::check_header 

07-24 03:54:08.355: WARN/QCvdec(89): check_header: start code 8

07-24 03:54:08.355: WARN/QCvdec(89): vdec_open

07-24 03:54:08.530: WARN/QCvdec(89): FA: Setting Tail to NULL

07-24 03:54:08.530: WARN/QCvdec(89): add_entry_subframe_stitching- H264

07-24 03:54:08.530: WARN/QCvdec(89): add_entry_subframe_stitching- H264

07-24 03:54:08.530: WARN/QCvdec(89): add_entry_subframe_stitching - add entry previous buffer

07-24 03:54:08.530: WARN/QCvdec(89): add_entry_subframe_stitching- H264

07-24 03:54:08.530: WARN/QCvdec(89): add_entry_subframe_stitching - add entry previous buffer

07-24 03:54:08.545: WARN/AudioFlinger(89): write blocked for 171 msecs, 1 delayed writes, thread 0xd7e0

07-24 03:54:08.575: WARN/QCvdec(89): OMXCORE-SM:Recieved command ENABLE (3)

07-24 03:54:08.575: WARN/QCvdec(89): VideoHeap : fd 28 data 1099030528 size 3784704

07-24 03:54:08.575: WARN/QCvdec(89): m_heap_ptr =168216

07-24 03:54:09.897: WARN/AudioTrack(89): obtainBuffer timed out (is the CPU pegged?) 0x73518 user=00006300, server=00005700 --> 여기서 CPU가 뭔가 문제가 발생합니다.

07-24 03:54:10.315: DEBUG/YouTube(497): Loading related videos...

07-24 03:54:10.325: DEBUG/YouTube(497): Trying store file for url=[http://gdata.youtube.com/feeds/api/videos/1bQ4FJ2o-vA/related?client=mvapp-android-kt-kr&format=2%2C3%2C9&max-results=6&start-index=1].

07-24 03:54:10.525: DEBUG/YouTube(497): Trying store file for url=[http://i.ytimg.com/vi/SnMoDDbEccE/default.jpg].

07-24 03:54:10.545: DEBUG/YouTube(497): Trying store file for url=[http://i.ytimg.com/vi/_6of0n6uNy0/default.jpg].

07-24 03:54:10.555: DEBUG/YouTube(497): Trying store file for url=[http://i.ytimg.com/vi/W6_0ZXjKXRM/default.jpg].

07-24 03:54:10.555: DEBUG/YouTube(497): Trying store file for url=[http://i.ytimg.com/vi/tSOSxwEWFA4/default.jpg].

07-24 03:54:10.565: DEBUG/YouTube(497): Trying store file for url=[http://i.ytimg.com/vi/C9q6lZhKSoA/default.jpg].

07-24 03:54:10.925: WARN/AudioTrack(89): obtainBuffer timed out (is the CPU pegged?) 0x73518 user=00006300, server=00005700

07-24 03:54:11.945: WARN/AudioTrack(89): obtainBuffer timed out (is the CPU pegged?) 0x73518 user=00006300, server=00005700

07-24 03:54:12.975: WARN/AudioTrack(89): obtainBuffer timed out (is the CPU pegged?) 0x73518 user=00006300, server=00005700

07-24 03:54:13.515: DEBUG/dalvikvm(497): GC_EXTERNAL_ALLOC freed 5455 objects / 383528 bytes in 82ms



하드 리셋 --> 문제 동일하게 발생
리커버리 모드로 정발 이미지 파일 덮어 씌움 --> 문제 동일하게 발생
이건 뭐 하드웨어 문제인지 아니면 소프트웨어 문제인지..
일단 MediaPlayer 불러와서 Video 디코딩만 시키면 무조건 재부팅되네요.

2. 대기 상태에서도 그냥 폰이 죽네요
갑자기 먹통이 되더니 서비스들이 막 죽어나갑니다.
그리고 재부팅 됩니다.....

07-24 04:05:15.048: INFO/ServiceManager(53): service 'media.audio_flinger' died
07-24 04:05:15.048: INFO/ServiceManager(53): service 'media.player' died
07-24 04:05:15.048: INFO/ServiceManager(53): service 'media.camera' died
07-24 04:05:15.048: INFO/ServiceManager(53): service 'media.audio_policy' died
07-24 04:05:15.058: INFO/ServiceManager(53): service 'isms' died
07-24 04:05:15.058: INFO/ServiceManager(53): service 'simphonebook' died
07-24 04:05:15.058: INFO/ServiceManager(53): service 'iphonesubinfo' died
07-24 04:05:15.058: INFO/ServiceManager(53): service 'phone' died


저 예판 개통자라 14일 지났는데 교품 받는 법좀 가르쳐주세요
교품 한번 받으면 그 날짜부터 다시 14일 체크되는건가요?

폰스토어에서 안바꿔주면 어떻게 할까요? 
소보원 제소? KT 올레스퀘어 앞 1인 시위? 방송사에 연락?



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